You can contact us via:
- Email - info.rw@josephjoseph.com
- Live Chat - Start a chat with our team
Available:
Mon-Fri: 9.00-17.30 (BST)
Sat: 10.00-16.00 (BST)
Customer Service tip:
If you are contacting us about a faulty product or wishing to make a guarantee claim, please email us with the following details:
- Your order number or proof of purchase/receipt
- Your phone number
- A photo/video of the defective item(s)
- The product batch code – More information on batch codes can be found here
This information will help us to resolve your query promptly.